BiSaddle offers a fully customizable fit, allowing you to adjust the width of both the nose and rear independently (45–70mm front, 100–165mm rear) to match your unique anatomy. This design helps alleviate pressure points and numbness, providing a tailored riding experience.
Can BiSaddle really help with numbness or saddle sores?
Yes, many riders have found relief from numbness and saddle sores after switching to BiSaddle. The adjustable design enables you to fine-tune the saddle to your body's needs, reducing discomfort during long rides.
How do I adjust my BiSaddle for the best fit?
Adjusting BiSaddle involves using the provided tools to modify the saddle's width and angle. While the initial setup may require some time and experimentation, many users find that once dialed in, the comfort is unparalleled.
Is BiSaddle suitable for both road and triathlon bikes?
Absolutely. BiSaddle's versatility makes it ideal for various cycling disciplines, including road cycling and triathlons. Some users even use the same BiSaddle on both their road and tri bikes. Gravel and Mountain biking have also become popular uses.
What materials are BiSaddles made from?
BiSaddles are constructed with high-quality materials, including options for chromoly, titanium, or carbon rails, and various surface materials to suit your preferences.
How does BiSaddle's weight compare to other saddles?
Depending on the configuration, BiSaddle weighs between 296–378 grams. While slightly heavier than some ultralight saddles, the customizable comfort often outweighs the minimal weight difference.
What if I need help choosing or adjusting my BiSaddle?
Try out Bike Fit Quiz for choosing or BiSaddle offers customer support to assist with selection and adjustments. Additionally, consulting with a professional bike fitter can help you achieve the optimal setup for your BiSaddle.
Is there a trial period or return policy?
We offer a 30 day comfort guarantee on all saddles purchased directly from BiSaddle.
We recommend riding your BiSaddle for a minimum of 3-5 long rides before considering returning it. If after 3-5 long rides you are still not quite as comfortable as you desire, please contact us at 1-877-397-2165 to troubleshoot your experience. Some saddles and products are non-refundable, but we do up to 2 exchanges on all saddles to find you the perfect fit.
Had some issues with the first saddle but Ifeel like, with the help from customer service, managed to work them out. The first saddle i got was good for about an hour then the pain and numbness would start. Decided to try switching out the pads and went with 3D Saint Pro. Longest ride so far was 3 hours with no issues.
p.s. Be mindful of the time of purchase. I exceeded my warranty time by 2 days and had to pay an additional $29 to extend my warranty and get the saddle i needed.
My previous saddles would cause numbness after 15 miles, and I had to stand up every 2 or 3 miles to relieve the pain.
When I got my BiSaddle Saint I followed the excellent instructions on how to fit it, and have not had to adjust it since the first ride.
The numbness and pain are gone! With less pain, I can pedal more freely and my average speed has increased by one MPH.
I decided to give BiSaddle a try because the saddle I had been using for years was resulting in saddle sores from time to time. I wasn't sure what to expect from BiSaddle, and my initial reaction wasn't all that positive based on recommendations of saddle width based on sit bones measurements. However, I connected with Ms. Frederique in BiSaddle support. She was extremely helpful and I felt she was an advocate for me. She made several suggestions regarding my bike setup and also made suggestions relating to what I liked about my old saddle that I was replacing. The process of adjustments to the BiSaddle took about 10 days, but I learned a lot about how to set up a BiSaddle. First, there ARE limits to the adjustments, and you need to be willing to try setups that may not seem to make sense, at least at first. For example, be willing to go "wide" in the rear to see where your sit bones sit on the saddle. I actually went wider than I thought I would need to go, but this actually was the best setup for me. Also, I preferred the saddle wings being "rounded" so I purchased the wedge kit at Ms. Frederique's suggestion. This turned out to be the solution for me...rounding wedge and wider than I thought I would need.
In the end I have a saddle that is now comfortable for me and allows me to ride longer without discomfort. I am now a "fan" of Bisaddle. The saddle I purchased is being used on a smart trainer for Zwifting, but I will look to replace my road bike saddle with a BiSaddle at some point in the future.
Thank you BiSaddle for working with me, and kudos to Ms. Frederique in Customer Support for being an advocate for me, and working with me to resolve the concerns I was having with my new saddle purchase.
I’ve had severe saddle irritation problems since my first Ironman in 2021. Two weeks ago before my fourth Ironman Lake Placid I bought the Bonneville Distance Saddle as a last ditch effort, I rode 112 miles pain free!! Complete game changer, I was able to quickly customize it to fit me.
Thanks!
Jeff
This saddle changed everything. You don’t have to put up with discomfort. I made several micro-adjustments and realized that my body wasn't symmetrical; consequently, the left side of the saddle is adjusted differently than the right. I regret not purchasing it earlier.
What a game changer. Purchased this saddle due to chronic prostatitis and instantly felt the difference. If you need a saddle that allows you to ride without constant pressure, you need this product!
It solved my crotch pain! I had gotten a professional bike fit, swapped out my crank arms, tried a different saddle, and nothing helped. This worked and I'm thrilled about it! The instructions for getting it set up were also great.
I have rode on the 3D hurricane while stationary, the road, and now after a 70.3 race. I enjoy the grip and the option to adjust to alleviate pressure.
Previous 3D surface came unglued from the base after putting it on my bike in January. Tried to reach out to customer service but only got automated AI response (telling me to check the FAQ then asking how well they answered my question). Finally just ordered new surface before I raced last weekend. My bike shop and I never could get it even (see pic). I can’t feel that it’s uneven riding. I really like the bisaddles but this is my 3rd replacement in 4 years over surface issues. I ride about 5,000 miles a year.
The new Bonneville feels sturdier and tighter across the upper material than the first version, and looks sleeker too! So far it’s been great on my XC and trail mtbs
I give it five stars but it was a pain to get adjusted. Thanks to Frederique, I finally got it dialed in. I love the texture. No more constantly sliding forward and readjusting. I was almost ready to give on on the saddle and go back to my old one when Frederique from support lent a hand and some knowledge. Turns out it was the height I didn't have correct, not the side to side or front to back. With his help I was able to get it adjusted and was out on a 75 mile ride that week with no saddle irritation. I'm looking forward to riding with it in the CHAFE150 in June. 10 hours in the saddle can become a chore but so far this has been a huge help.
The 3D Hurricane Pro has made a big difference in comfort. For me the shorter nose is perfect. With the center gap, there's no more numbness or tingling. Being able to adjust the width for my specific sit-bone measurement has put an end to sore spots. The 3D material really keeps me planted in the seat; no more sliding around. It took a couple of rides to dial in the fit, but I almost forget I'm sitting on anything at all now. Put in 30 miles today and didn't even notice the seat. Could have doubled the distance if I'd had more time.
- Purchased the Bonneville Distance for MTBing and just had my 16th ride on it for the 2026 season. 95% of riding has been climbing and descents with very little flat terrain. I bought this specifically to alleviate groin/perineal pain after trying multiple comfort type saddles that had a lot of cushion but which only ended up applying more pressure to my ouch spots. Today's ride I finally got it dialed in!
- I have zero butt padding, so the cushioning of this saddle at times seems non-existent, BUT that's not where I was having issues. I think I'm to the point were I've got good callouses now ;) .
- This saddle took a lot of adjusting to figure out what worked best. Also, as I tried to show in one of my pictures, it is pushed back on the rails all the way to the max limit to get proper placement. Saddle is adjusted with the nose slightly down from level.
- I would give this 5 stars except I needed to also purchase the flattening wedge. Without that i would have given up on this saddle, it has made that much of a difference.
- Also, I purchased this through my HSA which was awesome.
I'm a MTB rider 68 yrs old I was experiencing painful issues in the groin area, switched to the bisaddle which greatly relieve pain associated with sitting and ridding. Able to ride pain free!
What a difference! There is no adjustment this saddle can't make - but be patient. I was looking for something that would put ZERO pressure on soft tissue. I don't wear chamois, so I was already used to having my sit bones take all the weight, but many women's saddles still don't have a large enough cutout. I use this on my long-distance MTB. This saddle is a little heavy, but what's it worth to be comfortable on long days?! Over the course of a couple weeks, I've changed its position a few times and I think I've got it dialed! Happy parts = happy ride!
I needed the ability to make the center channel wider than normal seats offered. I really like the flexibility of the frame and the short nose. I'm going to purchase one with a little more padding for my road bike.
So much more comfortable than every other saddle I’ve tried! I can finally ride without needing to get out of the saddle every 30 minutes. Definitely recommend!
I love my Bisaddle. Solves so many discomforts for female riders. After making many adjustments I am dialed in. The 3D printed design makes for extra comfort and extra power. It performed amazingly on race day. Longer or more challenging rides are now so much better!
No more saddle soars! It took couple tries to adjust to my sit bones but once I got it right no more lower back pain and saddle soars! Loving my new cycling experience thanks to bisaddle!
I’ve had strictures in my urethra which prevents me from using a standard bike seat. I believe the Bisaddle is the only seat that allows me to continue riding. Plus, it’s a comfortable seat!